Why am I not getting notifications?

Typically, you will just need to turn or adjust your notification settings on your phone Settings page.

Here are some steps you can take to enable notifications:

For iOS devices (iPhone, iPad) -

- Go into your device's Settings menu.
- Tap 'Notifications.'
- Swipe down the list and tap the LASSO app.
- Turn on the "Allow Notifications" setting. (Enabling the "Show in Notification Center" setting can also help to ensure that these notifications can be seen.)

For Android devices -

- Go into your device's Settings menu.
- Tap 'Applications.'
- Swipe down the list and tap the LASSO app.
- Tap 'Notifications.'
- Enable the "Allow Notifications" setting.

If these steps do not resolve your concern, our Support Center will be happy to assist you.

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